Confidentiality Policy

Assignment Mentor is a service that respects the user’s privacy, and we prioritize the privacy of our customers and the security of the information they share with us. This notice concerns website visitors: www.assignmentmentor.co.uk; its main products include its sub-domains and mobile application. Throughout this policy, ‘we’, ‘our’, and ‘us’ refer to Assignment Mentor, the operator of this platform. Here, ‘you’ or ‘your’ refers to customers who use our academic writing services.

We are committed to maintaining the confidentiality and privacy of your personal data in accordance with our Confidentiality Policy. Whether you are a first-time customer or have used our services before, we strongly encourage you to review this document to understand the policies we have in place regarding your privacy. Please refer to the contact information at the end of this policy should you wish to contact us.

By visiting our website, you acknowledge the stipulations of our Confidentiality Policy while seeking our academic writing services. We reaffirm that your information will not be used for any other purpose, nor will any cookies be employed, unless explicitly consented to by you.

What kind of data does the company gather from its customers?
Why do we collect this information?
What is our legal justification for the collection of your information?
How long do we store your Personal information?
How safe is your data with us?
What are your rights concerning your data?
What about cookies and other tracking methods?
How are we transparent and accountable?
Accessibility of User Data
How to contact us?

What kind of data does the company gather from its customers?

Every time you visit our site, some information about you will be revealed to us: it’s called Personally Identifiable Information (PII) and Non-PII.

Personally Identifiable Information

This includes details that would ensure the identification of an individual, such as:

Name
Address
Phone number
Email address
Country

Please note that all payment-related information is not stored by us, as transactions are securely processed through a third-party payment gateway. If you choose PayPal as your payment method, your card details are provided directly to PayPal and are subject to PayPal’s privacy policy.

Non-Personally Identifiable Information

This is information gathered by servers, which is only identifiable by their code. Using cookies and browsers, including:

IP address
Time zone
Browser details
Pages visited

Why is this information collected?

We collect, process, and store user information to:

Provide targeted content recommendations and enhance users’ satisfaction.
Notify users of significant site and service changes.
Respond to questions, requests, and complaints.
Customize on-site content and features.
Facilitate writing services and transactions.

What is the legal ground for the collection of your information?

We collect and use your data based on your consent or other legal bases as outlined in Article 6, Recital 40 of the GDPR. We do not use your information for marketing purposes unless you explicitly consent to such use.

How long do we store your Personal information?

The information you provide is kept only long enough to fulfill the objectives for which the data was obtained. Education, feedback, services, or legal requirements are common reasons for data analysis.

How safe is your data with us?

We employ Secure Socket Layer (SSL) software and firewall protection to encrypt and safeguard your data. Only employees who need to handle your requests and are obligated to maintain strict confidentiality have access to your personal information.

If a security breach occurs, we will immediately inform you and provide essential details to take additional precautionary actions.

What are your rights concerning your data?

You have the right to:

Receive information regarding the data we gather and its utilization
Access your personal data and request a duplicate
Correct any inaccuracies in your personal data
Ask for the removal of your personal data under specific circumstances
Limit the processing of your personal data
Obtain and reuse your personal data for your own intentions
Express opposition to the processing of your personal data
File a complaint with the governing body overseeing data protection
Revoke consent for the processing of your data at any given moment

What about cookies and other tracking methods?

We utilize cookies to enhance the quality of our services and ensure secure login processes. Prior to the placement of cookies, your explicit permission is necessary, as signified by a pop-up dialogue box.

How are we transparent and accountable?

We reserve the right to revise our Confidentiality Policy to align with evolving industry trends. All changes will be communicated to you by email or otherwise, as the case may be, in the form of revising the policy on our website.

Accessibility of User Data

Maintain accurate and current contact information to streamline communication and guarantee uninterrupted delivery of services. We refrain from retaining superfluous user information and adhere to requests for data deletion upon user’s demand.